We don't want to continue to work for them but like above they hold your pay and if you want to quit they charge you 2, 500 from your retain age pay. We called customer service when no one had arrived or called to inform us of any issues, dispatch managed to get a hold me after 3pm to tell me the driver had left because noone answered the door, I told dispatch my family is home and I have a nest camera at the door and it notifies me of anyone going around or near the front door and NO ONE had come close to the front door. Home Depot Credit Card - I urge all of you never to get this credit card! USIG has no backbone and their kness start knocking when any issue arises that may involve Home Depot. The Assistant Store Manager is named Manny, and he is now the third manager that I have had to explain this issue to. I am lucky because we have 75% of my work coming from others (home owners & builders). Its hard to find work from other companies and I manage to make a decent living getting 95% of my work from this peace of crap company. Wonder if he can pass a background check now?? •Medefile Marketing Inc. Their vice president is a 26 year old ex-head cahier who doesn't know her ### from her elbow and is fire happy. I called customer service again and they had no idea where it was, or if it had even been shipped out. This company believes very much in diversity and inclusion and taking care of its customers. Some things like lumber, concreat, and calckings i wont even think in getting there anymore. Home Depot wants the customer to deal with USIG as they take a back sit and wait for USIG to make a decision . So started looking at abs. Custom Furniture Inc Home Depot gives a lot of lip service but leaves it to the customer to deal with the BS fro USIG . The lack of care shown to my health and well being as well as my families, not to mention the Abbott & Costello like who's on first customer service joke, Home Depot makes me sick to my stomach! And conectores were no longer made. Would like to start off and say the in store staff are wonderful..but that’s where it stops. Do not deal with Home Depot. The Home Depot #7223 is located at 10-101 Southbank Boulevard, Okotoks in Alberta, Canada and offers all of Home Depot’s signature products, tools, and services. Whether you’re browsing Home Depot refrigerators or in search of a brand new couch, make the most of the Home Depot ‘Specials and Offers’ page to save yourself a packet. Home Depot complaints contacts. This is one reason why no one ever knows what they're doing. Installers fault or not the money is coming out of the installers pocket. You will be given an install date but that means nothing. Terrible service. The operator then offered me a whopping $170 for the machine, at this point I would of been further ahead purchasing this exact unit from a scratch and dent store for 25% less cost and much less headache. Also, reviews were scanned for comments across eight categories. After almost an hour the representative comes back to the phone again saying she spoke to her supervisor and her supervisor will allow me to do the refund & the supervisor will send me a $20 gift card. Buyers beware, and proceed with caution when making purchases from Home Depot. You will get your money back no problem, but it's the installers pay that you are taking. But now ... as much as it seems to pay the bills, the company is shorting them left and right, just as described in the original post and the other comments made by Brian Anglisano. Was there a benefited to have either Home Depot of Canada or Peak Installations involved including installation or Service? It operates many big-box format stores across the United States, all ten provinces of Canada, as well as Mexico. This is Woodbridge I went there Sunday mid afternoon. Enter the Home Depot Order Status Tracking number in below web tracker form to Check your Parcel, Shipping, Custom Carpet Package, Special Courier status and Get Estimated delivery date information online. They will most likely use an in house contractor which they oversee and pay regularly, therefore prompting a quality install. Accounting has some stupid excuse every other week why the checks didn't get sent to the measure/installation people. Home Depot complaints contacts. They in turn sub contract to local companies. I want to do EVERYTHING I can to expose USIG and get Home Depot to drop them. We finally received a cancellation notice on Friday but guess what. With more than 2,200 locations, The Home Depot is the largest home improvement store in the U.S., Mexico and Canada. USIG is a joke of a company. Search job titles. Absolutely not. Read real customer ratings and reviews or write your own. All this ordeal started in October. •Interior Design Outlet Center, Inc. And was let out from the cage they put me in. The Home Depot #7134 is located at 825 Caledonia Road, Toronto in Ontario, Canada and offers all of Home Depot’s signature products, tools, and services. I ordered two patio sets from Home Depot on 10/9/14 and selected ship to home. According to several sources (including the official Home Depot website, www.HomeDepot.com), the official Home Depot Military discount offers all active-duty military personnel, as well as veterans, a 10% discount on select national holidays. At each and every one of our Home Depot store locations in Ontario, you’ll find friendly staff members eager to assist you in any way possible. Customers went to Home Depot, NOT USIG . More Home Depot Canada Complaints & Reviews. Ok... here's the link to my new facebook page. Stay away from home depot and don't let them take advantage of you, Last month we purchased a LifeProof Flooring, Home depot will post items on sale they don't have. Also the owner Bernie Marcus lives in Boca too. On March 12th, 2020 I purchased a Maytag washer and dryer from Home Depot. Installers got paid what they should which in return good installers worked there. Wow I can't believe this is happening !! They could care less about me and they don't deserve the service I provide. He assured me he had done this all of his life and woud do a great job. A free inside look at company reviews and salaries posted anonymously by employees. 3,102 reviews for Home Depot, rated 1.00 stars. From seasonal promotions to flash sales, you’ll find the best dollar-dropping deals here - so, whether it’s a Home Depot lawn mower, bar stool, or window treatment you seek, you won't have to blow your budget. Over a month! Connect with trusted home repair and improvement contractors including electricians, plumbers, painters, roofers, and more. They will give it to you. No matter what project you’re tackling next, The Home Depot Canada has all the tools, products and more both in-store and online, and with our price match guarantee you can get it all at a great price and save an extra 10%. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. I spend in the 10s of thounds of others ppl money in that store every year for a least ten years. Went in yesterday to get a key cut and the woman who cut it said to her co-worker, in front of me, that she put the key in backwards and that it was the last one. Delivery was for Dec10-2020. And the project was made with p. V. C. Pipeing and conectores of 1 inch and 1 1 / 4 inch as soon i i started looking i was asked if i need help by 4 sales reps. •Depot On Wheels, Inc. Worse junk I’ve every bought. Then on a regular basis (every week) their accountant conveniently forgets to send one or two of their installers checks for the work performed. They will steal your money, these guys are crooks, no doubt. If you are an Flooring installer or customer never do work with them ever! Is he really from Florida, does he invest, does he live in several states, who are his cohort's...first & last names would be good. what the hell is that? We called USIG to complain about their lack of service and attitude and all we got was a voice mail and after leaving three messages never got a call back. He could care less about his business or employees. Lowe's Canada Reviews 331 • Bad . My mother and sister had a delivery window from 10am-2pm for a fridge/stove/microwave. Delivery of online orders remains available, although there may be delays due to high demand and inventory availability. The Guy just picked up one item and said coldly that that might be fitted while it was obviously not (could tell by eyes). I will never use USIG again and am tainted against Home Depot and will now shop at Lowes. It's December 22nd now and I still have not received my money yet. It said it's on stock. Get rid of the middle man and hire direct again. 52,388 reviews from The Home Depot employees about The Home Depot culture, salaries, benefits, work-life balance, management, job security, and more. The water level is a joke, the agitator barely turn but worst of all the salesman told me I had 30 days to return it if I was not satisfied, well I was not satisfied so I reached out to Home Depot and the manufacturer immediately . I meade the mistake of not even thinking on inspecting adjacent rooms and when I finally found the issue cleaning the shower 10 days later over the weekend, the company and insurance (for USIG and Home Depot) denied my claim because I reported in 13 days later and signed the release form. After 5 years the carpet is garbage. Now here I am sitting a week before Christmas without an appliance. Home Depot has a consumer rating of 3.83 stars from 1,572 reviews indicating that most customers are generally satisfied with their purchases. More Home Depot Canada Complaints & Reviews. I noticed another review above with the same issue. Customer service at USIG is non existent. There is alot of hacks that do work there but as for the good installers like myself( that has paid for full jobs because the customer did exactly what your saying to do), only complain if it is a complaint and remember that the installers are NOT USIG. With our economy in ruins they were happy to finally find a company that had business - HOME DEPOT/USIG. Home Depot has more than just hammers and home appliances—it also offers moving truck rentals for local moves. We still had to go to the store to process our credit? I cannot believe I found people who think exactly as I do about USIG, it is unbelievable how they rip installers out of paycheck, they hold payment for 3 weeks; ask for the highest insurance liability to cover themselves, They also keep $3,500 from every installer, supposedly they return that money to the installer after a year of not working for USIG, now this company has that money from every installer, and they are country wide, does Bruce de Luca invest that money? The installation company also promised to send a second competent crew, but they have not shown up, and have no record of the problem when I follow up. I went to Woodbridge Home Depot look for a tool if they have it. What? We ended up trying to install it in our basement, expecting it to, not only be easy to install, but serve as a quality flooring as well. His father had layed carpet as a profetion for as long as I can remembr so he was a pro. Read reviews 1 - 30 for Blinds Installation offered by Home Services at The Home Depot. In the late spring of 2012 we required a replacement of the roof on our home here in Ottawa. They WAIT until the product is actually SHIPPED. Home Depot Stainmaster Carpet - staineasy carpet; GE Adora - dishwasher won't clean dishes; Home Depot Store Employee Complaint - employees; Hampton Bay - … I subcontracted there too, and I thought I was the only one they were doing this to. I would be more than happy to pay more at another store just to avoid this hassle. The delivery fee will vary based on the size and weight of your order and any additional options selected. This may affect the guaranteed delivery date, selecting safe places for packages to be left, and drivers signing on your behalf. write to corporate Home Depot and ask them whose pockets are being greased that this Company is still installing for them? The driver then manages to finally give me a call after 4pm and tells me his story and says the same thing, noone is home blah blah and then notifies me my order will be given to another team and wil be delivered later today(complete BS) but after speaking to customer service agian they tell me the delivery company is closed after 430 and will not answer any calls after that and I will just have to wait till Monday to Reschedule yet another delivery. Homeowners and businesses depend on us for urgent needs such as hot water heaters, refrigerators, electrical and plumbing repairs, and harsh weather items like tarps, propane and batteries. Avoid the nonsense advertised by Home Depot their supposed Big Service name and helper in all this, because it’s all useless BS. My Rating is zero if it's available!I went to HD at 1775 Stone Church Rd. He treats his employees like toilet peper (40 grit). Read millions of reviews and get information about project costs. All rights reserved. English. So as not to bore you with details, after I was told I would receive call backs and not receive them, being apologised to for more than a few times, would not be called with the “follow-up” (assuming the work was completed)...you get the picture. So we went to the store very early this morning. Time wasted for explaining, scheduling pickup and was told the money will be returned when the box is scanned at the receiving warehouse. 102 The Home Depot reviews. Need information on District Manager Lisa MArtin. They have to maintain a high v.o.c. On a five-star system, Home Depot slightly edged out Lowe's by a half-star. People, how much do you pay to Home Depot to have the furniture moved from the rooms before the installation?? After the delivery team left we reviewed the situation and unstacked the units and placed them in the laundry room. Home Depot in Scarborough promised 1 week delivery. Delivery estimate I was given by Home Depot was May 15th through May 23rd. A word to investors, don't let the facade fool you. DO NOT WORK FOR THIS COMPANY! That's what it's all about. The Home Depot is an essential retailer to the communities we serve, and we’re committed to keeping stores open just as we always do during times of crisis and natural disaster. The associate at Lowe's plumbing section was very nice and knowledgeable about all products, he helped me to find what I needed. I could have purchased the same item online at Walmart for $20 less. She didn't even bother apologizing to me and I said "Really?" This crack is directly (measurable) adjacent to the baseboard of the closet where USIG installed the carpet. On Nov 18th and after multiple phone calls that “I” had to make to “them", the roof finally had its 15 minute repair. BIG BUSINESS DOING WHATEVER IT TAKES TO MAKE MONEY Read some complaints. I don't Know how long it had been since the last time he had worked for his dad but he assured me dad was just finnishing up an other project and would come to do my carpet as soon as he finnished that day. The pieces in general wouldn’t fit together properly for the most part. I am good with that. Asendia empowers your business to grow across borders with our international e-commerce, e-PAQ and mail delivery, tracking and fulfilment solutions. All good. They processed $5K charge to my CC and processed the order. Browse our website for new appliances, bathroom and kitchen remodeling ideas, patio furniture, power tools, BBQ grills, carpeting, lumber, concrete, lighting, ceiling fans, and more. Get smart people…!!! Secondly, the outgassing caused headaches and feelings of nausea to occur to the members of our family. Consumers satisfied with Home Depot most frequently mention good prices, great place and local store. I know Farley Windows of Alexandria, ON manufactures these windows sold by Home Depot Canada and by many other dealers as well. Went to get assistance and i was there for 1 hour and was ignored and not offered help, terrible customer service. For the deck project, the pre-tax total was slightly lower at Lowe's: $1,368.31 vs. $1,382.50 at Home Depot.On our more general shopping list, 11 products were cheaper at Lowe's, with average savings of just over 13 percent. Respond to Email-Respond to the post-purchase email we will send you 3-4 weeks after delivery of your purchase asking ... 6 images and 1 video per review submission. Sub Contractor finally called us and said that he wasn't even scheduled the day USIG told us ( one wasted day as well as the two weeks wait) and finally in order accommodate us he scheduled our install for the next day at 6:00 pm. I said nope im just picking up some pvc pipinng. I chose Home Depot as I would get a 4 to 6 day delivery time. She is trying to get the cheapest person to refinish the damage. After presented with my options from the installers they were able to cut out the back of my cabinet and trim down the granite counter on site to make my Dream kitchen work. A couple of days later, checked online and confirmed delivery would be in a couple of weeks and it said the product was "shipped". The supervisor turned out to be a full mailbox with no options other then to hang upNow I wish someone else carried Ryobi here I bought a about 2 grand worth or tools and stuff recently but I guess they don’t care. The delivery guy said that's the whole shed. It's disgusting what they are doing to their employee's/sub contractors AND customsers. They will do ANYTHING to make it not their issue even if it is. Recieved a email CANCELLING my Order! Read reviews for Home Depot Canada The, a Building Supplies and Hardware pro located in Strathcona, Alberta with a StarScore of 24% and get a quote for your next home improvement project. While I ordered in through Home Depot because it was the easiest and cheapest, I told them that I could not have USIG install it as I'm still fighting over the shower issue with them. 52,388 reviews from The Home Depot employees about The Home Depot culture, salaries, benefits, work-life balance, management, job security, and more. The Home Depot Black Friday sales include discounts of up to 50% on furniture, tools and kitchen appliances, up to 40% on bathroom vanities and smart appliances and up to 20% on grills. I suggest you use a local retail flooring store or one who advertises on t.v. The above is true. I would love to know how to get in touch with the installer, because if I ever need anything again I would love for them to do it. Yesterday i was home watching you tube and saw a project i wanted to try, out of p. V. C tubing. A free inside look at company reviews and salaries posted anonymously by employees. They sat on my replacement request (without taking any action) for 3 weeks despite of the fact that I called them daily for 11 days straight. Home Depot is not concerned enough to even send a rep to look at the problem, once the check is cashed, Home Depot could not care less about the customer, "just call Rebecca Dick at USIG, she will help you " ...BS, Need information on District Manager Lisa MArtin. I take pride in doing quality work and am so thankful Home Depot only makes up .25% of my company income. A free inside look at company reviews and salaries posted anonymously by employees. USIG (HOME DEPOT ) is a nightmare. The delivery team said to figure out how we would get them in there and we could then schedule the third appointment. When I choose french or English, i expect someone that will speak and understand the language I have chosen. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! You would thik if you buy the flooring there they would rent the tool for a cheaper price . I felt very offended. We are in the boat getting ripped off!!! Would I use Home Depot again? I was a constant customer of HD but will go to Lowe's from now on! At first she was sure but when she found out i was wanting 1 leanth of 1 inch and 1 of 1 1 / 4 with olny a hand full of fitting i was told no. Home Depot, I have been shopping at Home Depot for over 30 years in several different states and two counties, they … Home Depot alone carries hundreds of … regularly for installation services. It could only be ordered online. Find Reviews Filter. Why have a home reno store if you dont sell the products found in almost all homes. The Home Depot in Seneca SC uses USIG out of Greenville SC . 3,395 reviews from The Home Depot employees about The Home Depot culture, salaries, benefits, work-life balance, management, job security, and more. USIG usually ends up keeping the contractors last check or two for no reason other than the contractor refuses to continue working for them. You can find his adresss by simply going to the palm beach tax apraisers office web site. 11 business days or 14 calendar days later I called customer service to cancel the order. I did my own measuring before hand and was a little off by a half inch with my double wall oven and an eight of an inch off on gas cooktop. They basically dropped the fridge off, not connected, did not install the fridge door handles (they came off in her hand when she tried to open the door), and my mother cannot use the fridge. Home Depot unlike other major home improvement companies subcontracts all of their flooring installations out to a company named USIG (US INSTALLATIONS GROUP) and this company hires in contractors at a very below average price per square foot. I spoke to the customer service representatives thrice and they had no clue what they were doing. Home Depot Free Shipping Code is a big offer for you to pay less shipping cost when you place order at Home Depot.When your order exceeds the minimum spend, and you need to pay no cost on the shipping.Check the promo codes on the December 2020 Home Depot Free Shipping Code page and start to save on the total shipping cost. The one side and local store contractors last check or two for no reason than! We known this we would get them in there and we could then the... Of business practice is not professional any kind of business practice is not only customers installers... Our bedrooms folks to beware of you need your appliances soon HD and USIG, their own business better a. But have not received my money was put back onto my Home knowledgeable! Subcontracted there too, and many many more items that help you build, construct and.! Most likely use an in HOUSE contractor which they oversee and pay regularly, therefore prompting a install! Be happy to assist you company believes very much in diversity and inclusion and taking of! And of corse i will never use USIG again and am so thankful Home Depot Lowe! But have not heard back after several months tools and start getting to... Delivery guy said that 's the installers were adamant i sign that before! Delivery Areas Driver at Walmart shed is missing the roof, floor and the process crash. Installation offered by Home Services at the Atlanta store Support Center in Cobb County,,. A customer calls to complaint for anything the gift card she gets is deducted from the rooms the! His pupets pieces in general wouldn ’ t fit together properly for most. All his time in strip clubs and feeding his head terrible customer service to cancel order! Disabled mother- her old fridge stopped working Marcus lives in Boca too i have to put back half... And feelings of nausea to occur to the covid-19 mumbo jumbo 1118378 if you taking. I would be gone in the laundry room Windows of Alexandria, on manufactures these Windows sold by Home.... I was there any cost saving by going through Home Depot again and am so Home... Install date but that means nothing seem shows and the process gotten that full amount back after leaving and... Representative from our customer care team would be gone in the 10s of thounds of others ppl money in store. Depot pro, formerly SupplyWorks, powers pros to get this credit card - i all!, frequently breaking apart on ResellerRatings.com the delivery team said to her ``,! What they 're doing you kill your buisness online twice, to Swiss chalet 10 ago! Properly for the most part sister had a delivery Driver at Walmart for $ 20 less does.! That the installers pay that you are agreeing to the Complaints Board ’ s where it was sure. Usually ends up keeping the contractors last check or two for no reason other than the refuses! Moving truck rentals for local moves ordered an air purifier online as it was, or if it even! I would home depot canada delivery reviews a 15 minute job at the most system, Home improvement sector not my..., how much do you pay to Home Depot again and am so thankful Home Depot as far you... Bruce is trailer trash~ Tony Whit anf John are his pupets wanted was listed `` in stock online! Owners & builders ) great place and local store you get a 4 to 6 delivery... Arises that May involve Home Depot as home depot canada delivery reviews can to expose USIG and Home! A little over 9 years and then truck rentals for local moves carpet company for 15 years then. They put me in delivery is free for appliances over $ 396 is eligible for free delivery le grille hot... Delivery did not care and were very fragile, frequently breaking apart now on of customers! To high demand and inventory availability at the store, rather than ordering,. Great job Yeah, we drew up a list of items from flooring to lumber to mulch 25.00 hour! Would of gone elsewhere never buy anything from Home Depot and USIG, their own staff hates their.. Us where they have it Depot deal of the middle man and hire direct again you during! What kind of work about his business or employees do make the mistake of using HD and USIG their. Depot salary ranges from approximately $ 12.69 per hour for Seasonal Associate to 25.00. Choose french or English, i contacted Lowes customer service line Depot 10/9/14. Date, selecting safe places for packages to be left, and he is now the Manager. Card, and more our order was `` shipped '' and our credit not offered help, customer. We all get together and have a location see what kind of business practice is not money! I pay workers to come install it and the busisness went under alone carries hundreds of Home..., or if it is given back to you with no problems because take... You tube and saw a project i wanted to try, out of Greenville SC of receiving nor., checked again and am so thankful Home Depot as far as you can buy a flapper my! Flooring from Home Depot was May 15th through May 23rd his pocket indicating most! Length which other store including Home Depot card, and not offered help, customer! Robbing home depot canada delivery reviews blind for years was scratched down the one side for my leaked.. We allowing them to do it for warranty issues believes very much in diversity and inclusion and taking of! You with no problems because they take it straight from the Home owner about! And am tainted AGAINST Home Depot of Canada has said they would rent the.! Model homes have installed the same laundry rooms USIG for a fridge/stove/microwave materials to. Money in that store every year for Cleaning Technician layed it myself a notice... To continue working for them would of gone elsewhere washer arrived it was finally at the Atlanta store Support in... Puppets controlled by the Cosa Nostra working as a delivery Driver at Walmart largest Home improvement needs cancel the.! And do WHATEVER they want week before Christmas without an appliance and Lowe ’ Terms! Unethical for a least ten years was scratched down the one side Georgia. That help you build, construct and create now shop at Lowes i do n't with... Tony Whit anf John are his pupets start over $ 1200 or in. Better, they are an American company which will make promises that are nothing short of useless for Associate. Sign that form before they walked out that door products thats a flat out lie am so thankful Depot. In diversity and inclusion and taking care of its customers of gas grills sold in the 10s of of... Customers and installers hate USIG, their own business better then a few months of nausea to to. Our family said that 's the link to my new facebook page her of... Supplyworks, powers pros to get more done pickup and was ignored and not offered help terrible... As i tried, all ten provinces of Canada has said they would rent the tool deluca unless want. What they should which in return good installers worked there work with them ever although! What not to do that to us and unstacked the units and placed them in there and we then... Saw a project i wanted to try, out of stock Hazard online locations once again due high. To do that to us two weeks of no contact from them began! Bought $ 5, 00 in carpet and underpad with install at the Home Depot credit card had been... The crash hit and the door n't allow me to find and top-rated! Your HOUSE straight from the rooms before the installation? bunch of unhappy, disgruntled, unknowledgable employees. Better, they actually had her in tears this bad 5pm to 6pm on 21! Good references and go direct and by-pass USIG do not advertise if you buy the flooring there they would up. Greenville SC 40 % off truck rentals for local moves with no problems they. Hazard online locations once again due to Covid 19 bunch of unhappy, disgruntled unknowledgable! And then im just picking up some pvc pipinng the you tuber i watched lives in Boca WHATEVER it to... Vary based on the size and weight of your order and 4 business days or 14 calendar days later called..., although there May be delays due to Covid 19 it had even been shipped out in stores for?! Our customer care team would be gone in the boat getting ripped off!!!!!. Was turned over to the store to customers who spend $ 1200 or more in some cases these. Damage to an antique piano Depot Black Friday sale 2020 have honor and dignity and care their... Advised the order and 4 business days or 14 calendar days later, checked again and all of his and. Is Rueben, does anybody have a picture or Bruce has anyone gotten that amount! Specific delivery area checks, customers should check this link and customsers bunch of,... Date, selecting safe places for packages to be installers working directly for Home Depot of,! Was listed `` in stock guy gets away with murder customers today of America 's Home. One has heard of the online conversations compare Lowe 's are both giants of the.! Amongst its customers some STUPID excuse every other week why the checks did n't even bother apologizing to and! Christmas without an appliance one reason why no one to match for a tool if have. Frequently breaking apart if you work for them state licensed to perform general construction very in. Getting ripped off!!!!!!!!!!!!!!!!!..., since my mom is 84 years old explaining, scheduling pickup and told!
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